Americans With Disabilities Act: Effects of the Law on Access to Goods and Services - GAO Report
|Date:||June 21, 1994|
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Persons with disabilities
This report looks at the extent to which the Americans With Disabilities Act has improved the access for persons with disabilities to goods and services provided by businesses and state and local governments. Overall, GAO found steady improvement in both accessibility and awareness during the initial 15 months that the act was in effect. However, enough areas of concern remain to suggest a need for continuing educational outreach and technical assistance to business and government agencies covered by the act, as well as continued monitoring by the Congress.