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Information Technology: Inconsistent Software Acquisition Processes at the Defense Logistics Agency Increase Project Risks - GAO Report

Date: Jan. 10, 2002
Report No.: GAO-02-9
Pages: 49
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Summary:

The Defense Logistics Agency (DLA) plays a critical role in supporting America's military forces worldwide. DLA relies on software-intensive systems to support its work. An important determinant of the quality of software-intensive systems, and thus DLA's mission performance, is the quality of the processes used to acquire these systems. DLA lacks mature software acquisition processes across the agency, as seen in the wide disparity in the rigor and discipline of processes between the two systems GAO evaluated. DLA also lacks a software process improvement program to effectively strengthen its corporate software acquisition processes.

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